Effective as of 08/18/2016
Information we provide on the Site is intended for general educational purposes and is not intended to be medical advice to you or any other person. If you are experiencing a medical emergency, you should not rely on any information on this website and should seek appropriate emergency medical assistance, such as calling “911.” You should always consult with your own medical provider about your health and medical questions and never rely on this or any other web site alone to make medical decisions. We specifically do not intend for you to interpret anything on this Site as advocating the self-management of your health or medical condition or used as a substitute for professional medical advice. Never delay seeking medical advice or disregard any medical advice you have received from your provider because of anything you read on the Site.
You may use the Site only to access or view personal health information pertaining to you or another person for whom you are legally authorized to make health care decisions. In order to access medical records of a person for whom you have legal authority to make health care decisions, if applicable functionality is available, you must contact CHPW to complete additional identification verification requirements. Accessing the Site using another person’s username is prohibited. Unauthorized access to the personal health information of another, or disclosure of another’s personal health information to any other person, may be a violation of federal or state law, and will be grounds for immediate suspension of your access to the Site.
You may use or download copies of the material on the Site only for your own personal use. You may not—and may not knowingly allow anyone else to—do any of the following:
Certain portions of this Site may be configured to permit users to post messages, comments, or other content. Any such content is only the opinion of the poster, is no substitute for your own research, and should not be relied upon for any purpose. You agree not to post any content:
You are solely responsible for the content of any postings you submit and CHPW assumes no responsibility or liability for any content submitted by you or any other website visitor. We may, but are not obligated to, restrict or remove any and all content from a message that we determine in our sole discretion violates these Terms or is otherwise harmful to us, our customers, or any third party. We reserve the right to remove the content you provide at any time, but you understand that we may preserve and access a backup-copy, and we may disclose the content if required to do so by law or in a good faith belief that such access, preservation, or disclosure is required by law or in the best interests of the CHPW.
Any content you submit is for non-commercial use only. Any content you submit will be routed through the Internet and you understand and acknowledge that you have no expectation of privacy with regard to any content you submit. Never assume that you are anonymous and cannot be identified by your posts.
If you do post content or submit material, and unless we indicate otherwise, you grant the CHPW a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant the CHPW and any of its sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these Terms and Conditions and will not cause injury to any person or entity; and that you will indemnify the CHPW or its affiliates for all claims resulting from content you supply.
Some sections of the Site require login identifiers and/or passwords. You are responsible for taking reasonable steps to ensure that no unauthorized person has access to your password or account login information. It is your sole responsibility to control the use of login information and passwords, to authorize, monitor and control access to and use of your account and password and to inform CHPW promptly of any need to deactivate a password.
The trade names, trademarks, service marks, logos, and slogans (“Marks”) contained in the Site belong to CHPW, its subsidiaries and affiliates, or to another party that we have allowed to place its mark on our Site. You are not authorized to use a Mark in any advertisement, publicity, or in any other commercial manner without getting written permission in advance of the owner of the Mark.
Under the terms of the Digital Millennium Copyright Act, if you send our “Designated Agent” (shown below) a notice that Content on our Site infringes your copyrights, we will promptly remove or disable access to the infringing Content. A notice for this purpose must contain all of the following information:
When we receive a notice that has this information, we will remove or disable access to the content in question. We will notify the source of the infringing content of your complaint and our actions. In some cases, if the source of the content provides us with additional information that convinces us that the content should not have been removed, we may reinstate it. You may want to consult with a lawyer before filing a notice or responding to a notice filed by someone else.
While we try to keep the Content on the Site as accurate as possible, we cannot and do not guarantee the reliability, accuracy, completeness, or appropriateness of any information or Content on the Site (including links to other sites operated by third parties). We do not make any promises about the results that may be obtained from using the Content on the Site. You therefore use the Content on the Site at your own risk. The information and Content on the Site is provided AS IS WITHOUT WARRANTY OF ANY KIND, AND WE DISCLAIM ANY EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We are not liable for any delay, inaccuracy, error, or omission with respect to the Site or the transmission or delivery of all or any part of it, or for any damage or results that arise from your use of the Site.
This Site resides in the State of Washington. The existence of the Site and the fact that you can access it from anywhere is not intended and should not be construed to mean that we are conducting business in all states of the United States of America. Neither do we consent or submit to the personal jurisdiction of the state or federal courts in any state in the United States, except Washington. By using our Site, you are agreeing that any claim or action arising directly or indirectly from the use of the Site will be construed in all respects under the laws of Washington, exclusive of its choice of law or conflict of laws provisions.
If you have questions about the privacy and security of your protected health information, or if you want to request paper copies of any of the documents mentioned on our website, call the Community Health Plan of Washington customer service team at 1-800-440-1561 (TTY Relay: Dial 7-1-1) or email us at firstname.lastname@example.org.
We will not penalize you in any way if you file a complaint. If you believe your privacy rights have been violated, you may file a complaint with us by phone or mail:
Community Health Plan of Washington
Attn: Compliance Officer
1111 Third Avenue, Suite 400
Seattle, WA 98101